"Although (our construction) plan was thorough and very well thought out, this 114-year old hotel contained many more obstacles than we ever imagined. In my 36 years as an owner’s representative and project manager, I can honestly say that the project was in my top five as most challenging. Pinkard was very resourceful in meeting these challenges, and provided an excellent level of workmanship. My client loves their new spa, and is very pleased that the level of quality is in keeping with their Four Diamond standard."